Email Phishing

Cyber Security Awareness Series

Email Phishing Video

This video provides a brief overview of statistics about email phishing, how to stay safe while using email and how to report if you are phished. This video is on the company’s SharePoint site and available for employees to review when needed to practice cybersecurity awareness.

Tools used: Synthesia

Email Phishing Job Aid

This job aid explains the red flags to look for when using email, how to use safe methods, and how to report email phishing. This job aid is available on company’s SharePoint site and emailed to employees quarterly to remind how to practice cybersecurity awareness.

Tools used: Adobe Express, Flaticon.com

Course

Launch Presentation

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Email Phishing

Business Problem: The Cyber Security team aims to minimize the number of calls directed to the Technology Support Center and tickets generated for investigating reported emails categorized as spam or part of phishing campaigns, which do not warrant further reporting.

The Ask: Create a learning experience to help learners comprehend phishing campaigns and discern which emails necessitate reporting and which ones do not.

Solution: This course is designed to provide learners a foundational understanding of identifying warning signs while managing emails for heightened security awareness. Participants will learn safe techniques to authenticate email validity, utilize the phishing alert button to report suspicious emails, and discern when to reach out to the Technology Support Center for assistance.

Note: This course is designed as microlearning to provide a brief review of more in-depth content taught in another course about cybersecurity awareness that employees complete prior to completing this eLearning course.

Tools used: Adobe Photoshop, Adobe Illustrator, Articulate Rise 360, Synthesia