e-Learning Development

Storyline Samples

Self Care

This course is designed to provide an overview of the four types of self care (spiritual, mental, physical, emotional) to explain how to live a happier and healthier life.

5 Star Customer Service

This course is designed for employees in the restaurant industry to provide an overview of five star customer service to improve the customer service experience.

Change Fatigue Management

This course is designed to provide an overview of change fatigue and strategies supervisors can use to help employees overcome change fatigue.

Rise Samples

Product Led Growth

This course is designed to provide an overview of what Product Led Growth (PLG) is and how to embody this mindset when working with customers in a call center.

Professional Writing

This course is designed to provide professional writing strategies for customer service representatives to use when working with customers to resolve IT issues.

Using OneDrive to Collaborate

This course is designed to provide learners a basic understanding of OneDrive, a chance to practice with scenarios, and apply understanding with knowledge checks throughout the course.

Conflict Resolution

This course is designed to provide an overview of five conflict resolution methods and a plan for supervisors to use to resolve conflict and maintain workplace relationships.

e-Learning Interactions

Each work sample showcases different e-Learning development skills in Storyline. These samples represent different types of interactions I have developed within courses, but are shown outside of a complete course.